|TITLE||Macintosh: "Sad Mac" Error Code Meaning|
Article ID: 7748
|TOPIC||When I turn on my Macintosh, I get a black screen with a "sad Macintosh" face and the numbers 020016. There is no listing for this error code in any of my manuals. What does it mean?|
|DISCUSSION||The particular error code that appears with the "sad Macintosh" is not as important as WHEN it occurs. If the Macintosh can start up from a different system diskette, then the problem is probably with the system software on the other disk. System problems are usually identified when you get a "happy Macintosh" face and the "Welcome to Macintosh" screen before the "sad Macintosh."|
If the "sad Macintosh" face appears immediately at power up, that usually suggests an issue with the logic board or memory. Try starting up from a floppy disk before assuming it's a hardware problem.
Sad Mac Error Codes Description
On the Original ROMs (Macintosh 128k, 512k, 512ke, Plus):
When you press the interrupt button on the side of your Macintosh when starting up, you should get a sad Mac icon with '0F000D' and some bits cycling under the icon indicating it is performing a memory test.
This numeric code is in two parts:
|Class Code||Sub Code|
|1 = ROM test failed||Meaningless|
|2 = Memory test - bus subtest||identifies bad chips|
|3 = Memory test - byte write||identifies bad chips|
|4 = Memory test - Mod3 test||identifies bad chips|
|5 = Memory test - address uniqueness||identifies bad chips|
Single Chip Identification
|Data Bit||Location||Sub Code Bits|
|Class Code||Sub Code |
|F = Exception||0001 Bus error|
|0002 Address error|
|0003 Illegal instruction|
|0004 Zero divide|
|0005 Check instruction|
|0006 Traps instruction|
|0007 Privilege violation|
|0009 Line 1010|
|000A Line 1111|
|000B Other exception|
|000D NMI (normal indication)|
|0064 Couldnt Read System File into Memory|
Macintosh SE & Macintosh II ROMs:
The Sad Mac error codes have been changed to incorporate additional power for testing and to support the 32-bit world. Generally, the same codes are used for 68000 exceptions as the Macintosh, however they are displayed differently.
The traditional Macintosh error codes are displayed like this:
Where F indicates an exception occurred, and 3 indicates an illegal instruction occurred. On the Macintosh SE and II, the display would appear:
Note: 0000003 is a hex number.
The new power-on error codes have the following format:
Where XXXX is internal test manager state information (ignore this), YYYY contains codes that indicate either an exception code, or the test number for a power on test failure. The ZZZZZZZZ code contains additional failure information to help track down the problem.
YYYY Error Codes:
|$0001||The ROM checksum test failed. Ignore the Z field.|
|$0002||The first small chunk of RAM to be tested failed. The Z field indicates which RAM Bit(s) failed. This small chunk of RAM is always in Bank B.|
AA=8 bit mask for bits 31-24
|$0003||The RAM test failed while testing bank B, after passing the chunk tested for code $0002. The Z field indicates which bits failed as in code $0002.|
|$0004||The RAM test failed while testing bank A. The Z field indicates which bits failed as in code $0002.|
|$0005||The RAM External addressing test failed. The Z field indicates a failed address line.|
|$0006||Unable to properly address the VIA1 chip. The Z field is not applicable.|
|$0007||Unable to properly address the VIA2 chip (Macintosh II only). The Z field is not applicable.|
|$0008||Unable to properly access the Front Desk Bus. The Z field is not applicable.|
|$0009||Unable to properly access the MMU. The Z field is not applicable.|
|$000A||Unable to properly access NuBus. The Z field is not applicable.|
|$000B||Unable to properly access the SCSI Chip. The Z field is not applicable.|
|$000C||Unable to properly access the IWM chip. The Z field is not applicable.|
|$000D||Unable to properly access the SCC Chip. The Z field is not applicable.|
|$000E||Failed Data Bus test. The Z field indicated the bad bit(s) as a 32-bit mask for bits 0-31. This may indicate either a bad SIMM or data bus failure.|
|$000F||Reserved for Macintosh compatibility.|
|$FFxx||A 680xx exception occurred during power on testing.|
|The xx indicates the exception:|
|$01 Bus Error|
|$02 Address Error|
|$03 Illegal Instruction Error|
|$04 Zero Divide|
|$05 Check Instruction|
|$06 cpTrapCC, Trap CC, Trap V|
|$07 Privilege violation|
|$09 Line A|
|$0A Line F|
|$0C CP protocol violation|
|$0D Format exception|
|$0E Spurious interrupt|
|$0F Trap 015 exception|
|$10 Interrupt Level 1|
|$11 Interrupt Level 2|
|$12 Interrupt Level 3|
|$13 Interrupt Level 4|
|$14 Interrupt Level 5|
|$15 Interrupt Level 6|
|$16 Interrupt Level 7|
|$17 FPCP bra or set on unordered condition|
|$18 FPCP inexact result|
|$19 FPCP divide by zero|
|$1A FPCP underflow|
|$1B FPCP operand error|
|$1C FPCP overflow|
|$1D FPCP signalling NAN|
|$1E PMMU configuration|
|$1F PMMU illegal operation|
|$20 PMMU access level violation|
SAD MAC CODE
05460203 = (D7.L)
000OB6DB = (D6.L)
The two codes are actually the contents of the two CPU data registers D6 and D7. The upper word (upper 4 hex digits, in this case 0546) of D7 contains miscellaneous flags that are used by the start-up test routines and are unimportant to just about everybody except a few test engineers within Apple. The lower word of D7 is the major error code. The major error code identifies the general area the test routines were in when a failure occurred. D6 is the minor error and usually contains additional information about the failure, something like a failed bit mask.
SAD MAC CODE BROKEN DOWN
Test Flags Major Error
Minor Error Minor Error
The major error is further broken into the upper byte that contains the number of any 68000 exception that occurred ($00 meaning that no exception occurred), and the lower byte that usually contains the test that was being run at the time of failure. If an unexpected exception occurred during aparticular test, then the exception number is logically ORed into the major error code. This way both the exception that occurred as well as the test that was running can be decoded from the major error code:
SAD MAC CODE FURTHER BROKEN DOWN
68000 Exception Test Code
In this example, the code says that an address error exception ($0200) occurred during the RAM test for Bank A ($03); $0200 ORed with $03 = $0203.
Major Error Codes
Below is a brief description of the various test codes that might appear in the major error code:
**Warning**: Some of these codes may mean slightly different things in Macintosh models other than the Macintosh Portable. These descriptions describe specifically how they are used in the Macintosh Portable.
|$01||- ROM test failed. Minor error code is $FFFF, means nothing.|
|$02||- RAM test failed. Minor error code indicates which RAM bits failed.|
|$05||- RAM external addressing test failed. Minor error code indicates a failed address line.|
|$06||- Unable to properly access the VIA 1 chip during VIA initialization. Minor error code not applicable.|
|$08||- Data bus test at location eight bytes off of top of memory failed. Minor error code indicates the bad bits as a 16bit mask for bits 1500. This may indicate either a bad RAM chip or data bus failure.|
|$0B||- Unable to properly access the SCSI chip. Minor error code not applicable.|
|$0C||- Unable to properly access the IWM (or SWIM) chip. Minor error not applicable.|
|$0D|| - Not applicable to Macintosh Portable. Unable to properly access the SCC chip.|
Minor error code not applicable.
|$0E||- Data bus test at location $0 failed. Minor error code indicates the bad bits as a 16bit mask for bits 1500. This may indicate either a bad RAM chip or data bus failure.|
|$10||- Video RAM test failed. Minor error code indicates which RAM bits failed.|
|$11|| - Video RAM addressing test failed. Minor error code contains the following:|
upper word = failed address (16-bit)
|$14||- Power Manager processor was unable to turn on all the power to the board. This may have been due to a communication problem with the Power Manager. If so, the minor error code contains a Power Manager error code, explained in the next section.|
|$15|| - Power Manager failed its self-test. Minor error code contains the following:
msw = error status of transmission to power manager.
lsw = Power Manager self-test results (0 means it passed, non-zero means it failed)
|$16|| - A failure occurred while trying to size and configure the RAM.
Minor error code not applicable.
Minor error codes Power Manager Processor Failures
If a communication problem occurs during communication with the Power Manager, the following error codes will appear somewhere in the minor error code (usually in the lower half of the code, but not always):
$CD38 Power Manager was never ready to start handshake.
$CD37 Timed out waiting for reply to initial handshake.
$CD36 During a send, Power Manager did not start a handshake.
$CD35 During a send, Power Manager did not finish a handshake.
$CD34 During a receive, Power Manager did not start a handshake.
$CD33 During a receive, Power Manager did not finish a handshake.
Diagnostic Code Summary
Below is a summarized version of the Sad Mac error codes:
$01 ROM checksum test.
$02 RAM test.
$05 RAM addressing test.
$06 VIA 1 chip access.
$08 Data bus test at top of memory.
$0B SCSI chip access.
$0C IWM (or SWIM) chip access.
$0D Not applicable to Macintosh Portable. SCC chip access.
$0E Data bus test at location $0.
$10 Video RAM test.
$11 Video RAM addressing test.
$14 Power Manager board power on.
$15 Power Manager self-test.
$16 RAM sizing.
Power Manager Communication Error Codes
$CD38 Initial handshake.
$CD37 No reply to initial handshake.
$CD36 During send, no start of a handshake.
$CD35 During a send, no finish of a handshake.
$CD34 During a receive, no start of a handshake.
$CD33 During a receive, no finish of a handshake.
CPU Exception Codes (as used by the startup tests)
$0100 Bus error exception code
$0200 Address error exception code
$0300 Illegal error exception code
$0400 Zero divide error exception code
$0500 Check inst error exception code
$0600 cpTrapcc,Trapcc,TrapV exception code
$0700 Privilege violation exception code
$0800 Trace exception code
$0900 Line A exception code
$0A00 Line F exception code
$0B00 Unassigned exception code
$0C00 CP protocol violation
$0D00 Format exception
$0E00 Spurious interrupt exception code
$0F00 Trap inst exception code
$1000 Interrupt level 1
$1100 Interrupt level 2
$1200 Interrupt level 3
$1300 Interrupt level 4
$1400 Interrupt level 5
$1500 Interrupt level 6
$1600 Interrupt level 7